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Privacy Policy

Last updated: November 3, 2026

This Privacy Policy explains how Treadr, Inc. ("Treadr," "we," "us," or "our") collects, uses, shares, and protects personal information when you visit treadr.ai or any website that links to this policy (the "Site"), contact us, or request or attend a demo of our products (a "Demo").

1. What this policy covers

This policy covers information about:

  • Visitors to the Site
  • People who contact us or request or attend a Demo
  • Business contacts at organizations we work with or would like to work with

This policy does not cover:

  • Our customers' use of the Treadr platform. That is governed by our written agreements with each customer.
  • Patient and client information. Health centers and community organizations use Treadr to coordinate care and services. We handle their patients' and clients' information on their behalf, as a business associate under HIPAA, and only as our agreements with them allow. If you are a patient or client, please contact your health care provider or the organization that serves you. Their notice of privacy practices explains how your information is used. Section 5 describes how we handle mobile numbers for text messages that Providers send through Treadr.

2. Information we collect

Information you give us. When you request a Demo, or email or call us, we collect what you provide. This usually includes your name, work email, phone number, organization, job title, and your message.

Please do not send patient information or other protected health information through the Site, by email, or during a Demo.

Demo recordings. We record Demos, including audio, video, screen sharing, and automated transcripts or notes, when you consent. We ask for consent at the start of each Demo. You can decline and still attend.

Information collected automatically. When you visit the Site, we and our service providers collect information such as your IP address, approximate location based on IP address, browser and device type, pages viewed, referring website, and the date and time of your visit. Section 6 describes how we measure Site traffic.

Information from other sources. We may receive business contact information, such as name, title, organization, and work email, from professional networking sites, business data providers, event organizers, referral partners, and public sources. We use it to reach organizations that may benefit from Treadr.

3. How we use information

We use personal information to:

  • Respond to your questions and requests
  • Schedule, conduct, and follow up on Demos
  • Send you information about Treadr, if you have not opted out
  • Operate, maintain, secure, and improve the Site
  • Understand how visitors use the Site
  • Train our team and improve our Demos and products
  • Protect against fraud, abuse, and security threats
  • Comply with legal obligations and enforce our Website Terms of Use

4. How we share information

We do not sell personal information. We do not share it for cross-context behavioral advertising, and we do not let advertising partners track you across websites or match your Site visits to your email address.

Text message opt-in data and consent are excluded from all of the sharing described in this section. See Section 5.

We share personal information only:

  • With service providers that help us run our business, such as website hosting, scheduling, video meeting and transcription, email, text message delivery, customer relationship management, and analytics providers. They may use the information only to provide services to us, under contractual confidentiality and security obligations.
  • For legal reasons, when we believe disclosure is required by law, subpoena, or court order, or is needed to protect the rights, property, or safety of Treadr or others.
  • In a business transfer, such as a merger, acquisition, financing, or sale of assets, subject to confidentiality protections.
  • With your consent or at your direction.

5. Text messages

Health centers and community organizations that use Treadr ("Providers") can text their patients and clients through our platform. Messages are about the recipient's care and the services their Provider connects them to. Each message is sent on behalf of, and identifies, the Provider, and the Provider obtains the recipient's consent.

How mobile numbers are used. For this messaging program, we use mobile numbers only to send and receive messages and to honor opt-out requests. We do not send text messages about Site inquiries or for marketing.

No sharing. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. We share mobile numbers only with service providers that host our systems or deliver messages for us, such as our hosting and messaging providers, and only so they can provide those services. We do not share mobile numbers with analytics or advertising providers. Text message opt-in data and consent are excluded from every category of sharing in this policy and will not be shared with any third party.

Opting out. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. You can also opt out by contacting your Provider or emailing privacy@treadr.ai.

6. Analytics

We use Cloudflare to deliver and secure the Site and to measure traffic. Cloudflare Web Analytics counts visits without storing anything on your device. We do not use advertising or retargeting technologies.

We treat Global Privacy Control signals as a valid request to opt out of the sale or sharing of personal information. We do not otherwise respond to Do Not Track signals.

7. How we protect information

We use administrative, technical, and physical safeguards to protect personal information, including encryption in transit, access controls, and limiting access to people who need it. No system is completely secure. If you believe your information has been compromised, contact us at privacy@treadr.ai.

8. How long we keep information

We keep personal information only as long as we need it for the purposes in this policy:

  • Business contact and Demo request information: up to 3 years after our last interaction, unless your organization becomes a customer
  • Demo recordings: up to 12 months after the Demo
  • Site analytics data: up to 6 months

We may keep information longer when the law requires it or to resolve disputes.

9. Your choices and rights

Marketing emails. You can unsubscribe at any time using the link in any marketing email or by contacting us. We may still send you messages about a Demo you requested.

Your rights. Wherever you live, and subject to legal exceptions, you have the right to:

  • Know what personal information we have collected about you and get a copy
  • Correct inaccurate personal information
  • Delete personal information
  • Opt out of the sale or sharing of personal information (we do neither)
  • Not be discriminated against for exercising these rights

California residents. In the past 12 months, we have collected these categories of personal information: identifiers (such as name, email, phone number, and IP address); professional information (such as job title and organization); internet activity (such as pages viewed on the Site); and, if a Demo was recorded, audio and visual information. We collected them from the sources in Section 2, used them for the purposes in Section 3, and disclosed them only as described in Section 4. We do not collect sensitive personal information through the Site. We have not sold or shared personal information in the past 12 months, and we do not disclose personal information to third parties for their own direct marketing.

How to make a request. Email privacy@treadr.ai. We will confirm receipt within 10 business days and respond within 45 days. If we need more time, we will tell you why and may take up to 45 more days. We will verify your identity by matching information you give us with information we hold. You may use an authorized agent, who must show us your written permission. If you are a patient or client of one of our customers, we will refer your request to that organization. If we deny your request, you can appeal by replying to our decision, and we will respond to your appeal within 60 days.

10. Children

The Site is intended for adults acting for organizations. We do not knowingly collect personal information from anyone under 18 through the Site. Information our customers handle about the minors they serve is governed by our agreements with those customers, as described in Section 1. If you believe a child has given us personal information, contact us and we will delete it.

11. Where we process information

Treadr is based in the United States, and we store personal information in the United States. Cloudflare, which delivers the Site, may process visitors' IP addresses at locations outside the United States to deliver it.

12. Changes to this policy

We may update this policy from time to time. When we do, we will post the new version on this page and change the "Last updated" date. If we make material changes, we will provide additional notice where appropriate.

13. Contact us

Questions about this policy or your information can go to:

Treadr, Inc.
privacy@treadr.ai