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Terms of Use

Last updated: November 3, 2026

These Website Terms of Use ("Terms") apply to your use of treadr.ai and any website that links to these Terms (the "Site"), and to any demo of our products that you request or attend (a "Demo"). The Site and Demos are provided by Treadr, Inc., a Delaware corporation ("Treadr," "we," "us," or "our").

By using the Site or attending a Demo, you agree to these Terms. If you do not agree, please do not use the Site.

1. Who the Site is for

Treadr builds social care infrastructure for health centers, community-based organizations, and other organizations that serve patients and clients. The Site and Demos are intended for those organizations and their staff, not for individual consumers. You must be at least 18 years old to use the Site.

If you use the Site or attend a Demo on behalf of an organization, you confirm that you are authorized to do so.

2. Using the Site

You may use the Site to learn about Treadr, request a Demo, and contact us. You agree not to:

  • Use the Site in a way that violates any law or regulation
  • Interfere with, disrupt, or try to gain unauthorized access to the Site or our systems
  • Use bots, scrapers, or other automated tools to collect content or data from the Site
  • Copy, modify, or distribute Site content without our written permission, except as allowed by law
  • Submit false information or impersonate any person or organization

3. Demos

No obligation. Requesting or attending a Demo does not obligate you or your organization to buy anything, and it does not make your organization a Treadr customer.

Recording. We record Demos, including audio, video, and screen sharing, and may use automated transcription or note-taking tools. We tell you at the start of each Demo and ask for your consent before recording. You can decline and still attend the Demo. Our Website Privacy Policy explains how we use and keep recordings.

Demo data. Demos use sample or fictional data. Please do not share patient information or other protected health information during a Demo or through any form on the Site. If you need to discuss real patient data, we will do so only after your organization and Treadr have signed a business associate agreement.

Demo features. A Demo shows how our products work. Features, workflows, and results shown may change, may be in development, or may differ from what is available to your organization.

4. Customers and the Treadr platform

These Terms cover the Site, Demos, and the text messaging terms in Section 16. If your organization becomes a Treadr customer, its use of the Treadr platform is governed by a separate written agreement between your organization and Treadr, including a business associate agreement where required. If these Terms conflict with that agreement, that agreement controls.

If you reached a Treadr page through a link from your care team or a community organization, that organization is your point of contact for questions about your care or your information.

5. Information on the Site

Content on the Site is for general information only. It is not medical, legal, financial, billing, or coding advice. Any examples of reimbursement or revenue are illustrative. Actual results depend on your organization's contracts, eligibility rules, documentation, and payer decisions.

The Site is not for emergencies. If you or someone else is in immediate danger, call 911. For a mental health crisis, call or text 988.

6. Our intellectual property

Treadr and its licensors own the Site and its content, including text, graphics, software, and the TREADR name and logo. We grant you a limited, non-exclusive, non-transferable, revocable license to view the Site and attend Demos to evaluate Treadr for your organization. All other rights are reserved.

7. Feedback

If you share ideas, suggestions, or feedback with us, including during a Demo, we may use them without restriction or payment to you.

8. Third-party links

The Site may link to websites and services run by others, such as scheduling or video meeting tools. We do not control those sites and are not responsible for their content or practices. A link does not mean we endorse the site.

9. Disclaimers

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SITE AND DEMOS ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME OF THESE EXCLUSIONS MAY NOT APPLY TO YOU.

10. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, TREADR AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, OR DATA, ARISING FROM YOUR USE OF THE SITE, ATTENDANCE AT A DEMO, OR RELIANCE ON SITE CONTENT. OUR TOTAL LIABILITY FOR ANY CLAIM RELATED TO THE SITE, DEMOS, OR THESE TERMS WILL NOT EXCEED $100. SOME JURISDICTIONS DO NOT ALLOW THESE LIMITATIONS, SO THEY MAY NOT APPLY TO YOU IN FULL.

11. Indemnification

You agree to indemnify and hold harmless Treadr and its officers, directors, employees, and agents from third-party claims, losses, and costs, including reasonable attorneys' fees, arising from your violation of these Terms or misuse of the Site.

12. Suspension and termination

We may suspend or block your access to the Site if we reasonably believe you have violated these Terms or to protect the Site, our systems, or other users. We may also change or discontinue the Site at any time. Sections 6 through 13 survive any suspension or termination of your access.

13. Governing law and disputes

These Terms are governed by the laws of the State of California, without regard to its conflict-of-law rules. Any dispute arising from these Terms, the Site, or a Demo will be resolved exclusively in the state or federal courts located in San Francisco County, California, and you consent to their jurisdiction.

14. Changes to these Terms

We may update these Terms from time to time. When we do, we will post the new version on this page and change the "Last updated" date. Your continued use of the Site after an update means you accept the updated Terms.

15. General

These Terms and our Website Privacy Policy are the entire agreement between you and Treadr about the Site and Demos. They do not replace any written agreement between your organization and Treadr. If any part is found unenforceable, the rest remains in effect. Our failure to enforce any part is not a waiver. You may not assign these Terms; we may assign them in connection with a merger, acquisition, or sale of assets. These Terms do not create any third-party beneficiary rights.

16. Text messaging (SMS) terms

This section applies to anyone who receives text messages sent through the Treadr platform.

The program. Health centers and community organizations that use Treadr ("Providers") can text their patients and clients through our platform. Messages are about your care and the services your Provider connects you to. Each message is sent on behalf of, and identifies, your Provider. You receive messages only if you agreed to receive them from your Provider.

Frequency and cost. Message frequency varies. Message and data rates may apply.

Opting out. Reply STOP at any time to stop receiving messages. You will receive one message confirming that you have opted out. Reply HELP for help, or contact your Provider or email privacy@treadr.ai.

Carriers. Mobile carriers are not liable for delayed or undelivered messages.

Privacy. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. See Section 5 of our Website Privacy Policy for how mobile numbers are used.

17. Contact us

Questions about these Terms can go to:

Treadr, Inc.
legal@treadr.ai